NEW cancellations conditions:
Summer 2021 | valid from von 13.05. - 10.10.2021:
Free cancellation of your holiday till 48 hours before arrival
or postpone your reservation to another period of time latest till Summer 2022.
- BUCHUNG & ANZAHLUNG
- ARRIVAL & DEPARTURE
Check In: from 3.00 p.m.
Check Out: by 10.00 a.m.
- BOOKING & DEPOSIT (PRE-PAYMENT)
A prepayment of 20 % from the booked arrangements is necassary and
need to be transfered within 21 days after reservation. Below you find our bank details:
Volksbank Zell am See
IBAN: AT 284501000010194025
Your booking is guaranteed and binding upon payment of the deposit.
- CANCELLATION CONDITIONS
Cancellation of your holiday:
from 3 months before arrival date: 40% of your total booked arrangements
from 1 month befor arrival date: 70% of your total booked arrangements
from 1 week before arrival day: 90% of your total booked arragements
Less than 21 days before arrival we charge a fee of the total arrangement minus € 15,- catering fee per day. We always keep the transfered deposit, even if cancellations are done before 21 days in advance to your arrival date.
- CHILDREN RATES
All special rates apply based on 2 adults per room or 2 - 4 adults in large appartments.
Are allowed at our hotel. Feel free to take your dog also with you to the restaurant
where we reserve a table for breakfast and dinner for you.
We charge per dog/ per day € 8,-
We do offer individual and special GROUP rates on request.
- HOTEL ACCESS ROAD & PARKING
Directly access to the hotel and free parking lots right in front of the hotel.
-> within heavy snowfall - snow chains are obligatory!
NEW ! Electric vehicle charging station - € 0,50 per kWh
Depot for ski equipment or bicycle. With lockers for every room/ apartment.
You can pay at our hotel by cash, debit card or credit card (we accept VISA & MASTERCARD).
If you prefer, it is also possible to do a prepayment on to our account.
Your card data are protected by Payment Card Industry Data Security Standard (PCI).
- SPECIAL - OFFERS / DISCOUNTS / BONI
It is not possible to combined with each other. Per reservation and stay there is ONLY ONE special offer or discount valid (with no exceptions).
- TRAVEL INSURANCE
We recommend you to conclude a insurance contract for your stay with us.
With the hotel cancellation insurance of "EUROPÄISCHE REISEVERSICHERUNG" (European travel-insurance company)
you are optimally protected.
We really recommend taking out the insurance (cancellation and interruption of travel without a deductible).
In the following Link you get more information: European travel insurance
- . . . & FINALLY :
can be hired at the reception. We charge a fee of € 5,00 per person/ per stay.
Slippers are also availbale to buy, per pair we charge: € 3,00
all rates of our apartments do already include:
bedlinen, towels, tabs for dishwasher, dish soap, toilet paper, all necassary kitchen utensils, salt + pepper