Current events about CoVid-19

Please be aware of the following 

Here you will find the current arrangements and measures 
of the Austrian Federal Government.
We do update them regularly (valid since 23. 04.2021).

Arrival / Check-In


  • All persons entering Austria must register for the pre-travel clearance document. The completed document (digital or print) must be shown on request of authorities . Registration is possible from 72 hours before planned arrival.
    To the online entry form: Pre-Travel Clearance

In addition to the usual guest registration, visitors must show the following (for persons from 12 years):

  • a valid negative Covid-19 test result, not older as:
    PCR test 72 h, Antigen test 48 h, self-test with digital screen 24 h
    test obligation for kids from 12 years
  • confirmation of a Covid-19 recovery
    (medical certificate, up to 6 months after illness) 
  • Covid-19 vaccination certificate
    (valid from 22 days after the first vaccination, up to 1 year)

  • 2 days before your arrival you will receive a "Good journey mail" from us with a link to do the online check in.
    To simplify the Check In on site, we kindly ask you to fill out this online form at home. 

A negative test result is necassary at any time while your holiday with us
(not for recovered or vaccinated persons):

  • For this purpose, we offer our guests the opportunity to conduct a controlled self-test (valid for 24 hours)
    in the hotel, which you will receive from us free of charge

  • In addition, Zell am See offers you the best infrastructure in the field of Covid testing.
    So you can take a quick antigen test (valid for 48 hours) at the test center of Zell am See free of charge

  • PCR tests (valid: 72 hours) are available at the Tauernklinikum Zell am See (own laboratory)
    at a drive-in station or at the state-of-the-art vending machine in the foyer.
    For guests of the region there is a special discount,
    so that the cost of the PCR test is € 45,-.

While your stay 

Do the following rules apply in our public hotel areas:

  • 1 meters minimum distance to other guest groups and strangers 

  • The elevator may only be used individually or in a family group 

In the restaurant, dining room and bar area these regulations do apply:

  • No consumption of food and beverages in the immediate near of the point of issue 

  • max. 8 persons (plus underage children) per table  -  indoors
  • max. 16 persons (plus underage children) per table  -  outdoors 
  • Self-service and buffets are permitted with hygienic conditions 

Rules for the Wellness area:

  • Our Wellness-Alm is open for you daily - there are NO restrictions regarding capacity.
    But we kindly ask you to register in advance at the reception. 

Information on leisure activities and sight seeing points in the region: 

  • We kindly ask you to bring your own face-mask for you and your children,
    as it is needed for activities outside the hotel (use of cable cars, public transports, excursions, grocery stores, pharmacie and doctors surgery).

  • Safe holiday in the region Region Zell am See - Kaprun

  • Special informations of the cable cars Schmittenhöhe & Kitzsteinhorn